FREQUENTLY ASKED QUESTIONS


  • Q: How can I help a loved one to better hearing?
Q: How can I help a loved one to better hearing?

Helping a loved one to hear better first comes from understanding- that is you first must have a clear understanding of what it means to have hearing loss, how it may affect relationships, the way people feel, behave and communicate.

We can all take our hearing for granted. We may miss a few words because we are not paying attention or we are in a noisy environment, but generally we should be able to move around in different environments, talking one-to-one, in groups, over the telephone, listening to the television or radio without giving a second thought about it.

With hearing loss it is difficult as things are not always black and white. It may be difficult to communicate in a crowded room or over the phone. It is not that things are not always loud enough, however it is that it is not clear enough. This is due to the fact that the sounds are gradually fading, so they can disappear virtually unnoticed.

Left untreated this hearing loss has the great potential to hinder or damage relationships between the people affected their family and friends, having a negative impact on their quality of life. This is why it is important for you to motivate your loved one to get their hearing tested, take the necessary action, and learn how you can help with any communication difficulties.


  • Q: What is the nature of hearing loss?
Q: What is the nature of hearing loss?

With hearing loss, as stated above it is not black and white, as it usually because some sounds come through clearly, but not others. The softer high-pitched constants (e.g “s” and “f”) become harder to hear that stronger and lower vowel sounds. And these gaps then begin to appear in words and sentences.

At times these gaps may be easy to fill in, making it appear as if the person is hearing everything that is being said. But when it gets noisy; when they cannot use lip reading; when the person talking is standing far away; or the topic of conversation is changing rapidly, the gaps then become so wide that they as impossible to fill.

This is when you may start to hear phrases such as “sorry, could you say that again”. This can become quite frustrating on the long run for the individual and their family and friends. You  may see behave such as them quietly withdrawing at family or friends gatherings. If this should happen try to step them in and get them back into conservation. Better still, try and get them to take the first step, and looking into one of our hearing centres.


  • Q: What are some signs that I can look out for?
Q: What are some signs that I can look out for?

With hearing loss, as stated above it is not black and white, as it usually because some sounds come through clearly, but not others. The softer high-pitched constants (e.g “s” and “f”) become harder to hear that stronger and lower vowel sounds. And these gaps then begin to appear in words and sentences.

Here are some signs that could indicate hearing loss:-

  • They complain that everyone seems to be mumbling
  • They have to strain to hear someone talk
  • They have difficult hearing when someone calls from behind or another room
  • You often see them lip-read to follow a conversation
  • They find it hard to follow a conversation in a meeting, restaurant or lecture for example
  • They listen to the TV or radio at an abnormally high level
  • They complain that people are mumbling when they talk on the phone
  • They miss a lot of dialogue when they go to a play,  or see a movie for example
  • They have trouble having a conversation in a noisy environment such as a car or restaurant.
  • They tend to be more quite than normal when socialising because they have trouble communicating
  • They often ask you to repeat things

  • Q: Will hearing aids allow for my loved one to communicate effectively? And if not what are some techniques I can use?
Q: Will hearing aids allow for my loved one to communicate effectively? And if not what are some techniques I can use?

It is important to be aware that hearing instruments alone may not enable the person with hearing loss to communicate effectively in all listening situations. However there are some techniques that family members and friends can do to make listening and communication easier for their loved one. These include:

  • Gain the person’s attention before speaking, so you both have the opportunity to look at you and focus on what you are saying
  • Speak clearly and at a natural pace. Remember not to talk loudly or shout!
  • Move closer and sit or stand where your face is well lit to make your facial expressions and lips easy to read
  • Try not to talk while you are chewing, or smoking
  • Never cover your mouth or cover your face while talking. For example do not hide behind a newspaper.
  • Avoid talking from another room
  • Do not lean on your cheek or chin while talking
  • If your loved one has difficulty understanding you, try rephrasing the sentence rather than just repeating yourself.
  • In group situations, try not to interrupt each other, and give the person time to listen and respond.
  • Avoid noisy doorways and windows; if you cannot close then, find somewhere quieter to talk
  • Reduce background noise i.e turn down the Television or stereo.
  • If you are planning to go out with them to the cinema or theatre for example, call in advanced to check whether they provide assistive listening devices (systems that make it easier to listen with hearing instruments).
  • When going out with them to a restaurant try and sit in an area that is quietest.
  • In meetings or at seminars, remind them to arrive early and sit at the front. And advise them to ask the presenters to use a microphone where possible.

  • Q: What steps should you take now?
Q: What steps should you take now?

Gathering information is the best place to start. Our website has information about how the ear works, what sound is, what is hearing loss, and the different types. There is also information on the types of different hearing solutions available to you that we at Shire Hearing Centres provide.

After you and your loved one have a better understanding, then you should encourage them to make an appointment for a hearing test to identify their hearing needs. It is important to take note that the earlier that you get a clear diagnosis, the more successfully the outcome is likely to be.

At Shire Hearing Centres you will be excellent hands-so call us today at our Cronulla office (Shire Hearing Centre) or at our Engadine office, to enquire into the services and/ or book an appointment. Ring Shire Cronulla on 9544 4466 or Engadine on 9520 4774 And look forward to accompanying your love one on a journey towards better hearing, and therefore a better quality of life.


  • Q: Will hearing loss seriously impact my life?
Q: Will hearing loss seriously impact my life?

YES

Hearing is one of the ways we communicate with others and can pronounced impact on your lives and the people around us.

Hearing loss can be associated with feelings of embarrassment, worry, sadness and lioness. You may also start to feel drowsy, irritable and have trouble concentrating. If left untreated it can lead to feelings of isolation, damage close relationships and even lead to depression.

ACT NOW!

Research by one of our leading manufactures Oticon, show that treating hearing loss can lead to a positive impact on the physical and emotionally health of an individual and their family.


At Shire Hearing Centres we pride ourselves on our friendly and professional service. We are a family owned, independent business and have lived in the Shire for almost 50 years. We are committed to making sure that you get a great service so we choose the best from all the major hearing aid companies. With a great selection of products for you to choose from we are sure we can offer you the right solution for your hearing needs.

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